Financial services
SM&CR Fitness & Propriety Review
A structured fitness and propriety and Conduct Rules review for certified staff, with evidence and a recorded conclusion.
15 questions ~15 min to complete Self + manager
Designed to support periodic fitness and propriety assessments and Conduct Rules reviews under the FCA's Senior Managers and Certification Regime.
Written for UK-wide
Not a substitute for your organisation's regulatory obligations or legal advice. Buying or completing this template does not by itself demonstrate compliance.
What's included
- Honesty, competence and financial soundness in one place
- Conduct Rules and customer outcomes reviewed together
- Evidence, disclosures and the assessor's reasons recorded
Areas rated
- Honesty and integrity
- Competence and capability
- Conduct Rules
- Customer outcomes
- Risk and controls
- Culture and respect
- Intended for
- Financial services · Self and manager appraisal
- Written for
- UK-wide
- Version
- Version 1
- Content reviewed
- 18 October 2026
Includes future updates to this pack. Updates are added as a new template version; your past reviews never change.
What respondents see
Required
How consistently does this person act with integrity, including when no one is checking?
All 15 questions
Every question in version 1, in order. Rating questions use a 1–5 scale; written questions leave room for the employee and manager to respond.
Honesty and integrity
- 1How consistently does this person act with integrity, including when no one is checking?Rating: Rarely to Consistently
- 2How openly are mistakes, breaches and conflicts of interest raised?Rating: Rarely to Consistently
Competence and capability
- 3How well do this person's knowledge and skills match the needs of their certified function?Rating: Rarely to Consistently
- 4How well are relevant qualifications and CPD kept up to date?Rating: Rarely to Consistently
Conduct Rules
- 5How well does day-to-day behaviour reflect the individual Conduct Rules?In summary: integrity; due skill, care and diligence; openness with regulators; treating customers fairly; proper market conduct; and good outcomes for retail customers where relevant.Rating: Rarely to Consistently
Customer outcomes
- 6How well does their work support good outcomes for customers, including those in vulnerable circumstances?Rating: Rarely to Consistently
Risk and controls
- 7How well are risk controls, procedures and escalation routes followed?Rating: Rarely to Consistently
Culture and respect
- 8How consistently is respect shown to colleagues, free of bullying, harassment or discrimination?Rating: Rarely to Consistently
- 9How well does this person help create a culture where people feel able to speak up?Rating: Rarely to Consistently
Reflection and next steps
- 10Evidence of competence for the certified function this period.For example training, file reviews, supervision outcomes or quality checks.Written
- 11Have there been any breaches, complaints, disciplinary matters or regulatory issues since the last assessment?Record a short summary and refer to your firm's records.Written
- 12Has anything changed that the firm should consider for fitness and propriety?For example a criminal, regulatory or financial matter. Record yes or no here and keep details and checks in your firm's own fitness and propriety file.Written
- 13Development or supervision needed before the next assessment.Written
- 14Assessor's conclusion and reasons.Your firm decides whether to issue or renew a certificate, using its own process and evidence.Written
- 15Agreed actions and the date of the next review.Written